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Returns

We hope you love our love our products as much as we do. If however you have any problems please contact us so we can help you to fix any issues.

Should you wish to return or exchange we will be happy to assist you. Please ensure your return meets the following conditions:

  • Product must be returned within 1 month of your purchase
  • Goods must be in original unworn condition
  • No refunds on sale items

We do not reimburse postage costs however we will post exchange items 1 time free of charge. Multiple exchanges will require buyer to send a prepaid envelope or satchel.

 

Faulty items 

All our products are made to the highest standard and we pride ourselves on our workmanship. 

Should you discover your product is faulty please contact us at landm@luluandmilly.com.au