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FAQ

What are your clothes made from?

Most of our items are made from 100% GOTS Certified Organic Cotton Knit

What size does the 12M+ fit up to?

All of our organic headbands can fit up to adults, however we dont recommend sharing your babies headband with a parent as they can stretch.

I purchased a Sadie/Madeleine Headband and it is too big/too small. what can i do?

Both our Sadie and Madeleine headbands can be adjusted. Just loosen the knot and either pull the ends to make smaller or pull the band to make larger. In most cases this will ensure a better fit. 

Can I exchange my product?

Please see our returns page for more information

Do you ship Internationally?

Yes we ship worldwide. There are 2 shipping options. Should you choose unregistered shipping we are unable to track your package. We cannot be held responsible should you choose this option and your parcel goes missing. International shipping fees do not include any customs or duties tax. Please check with your customs department to see if you need to pay any additional.

How Long will Shipping take?

We will post out items between 3 and 10 days. Within Australia regular post can take 1-4 business days. Internationally it can take between 10 and 15 business days. Please note Canada may take a lot longer to arrive and we have been advised that sometimes this can take 2 months.

Do you offer Free Shipping?

Currently we have Free Shipping available within Australia for all orders over $130. This will be automatically applied at checkout.

I havent received my order. What should I do?

If you havent received your order and it is after the shipping terms stated above, please email us and we can look into it.

How do I contact you?

please email us at luluandmilly@outlook.com

Do you offer your products wholesale?

Yes please contact us at landm@luluandmilly.com.au with your business details and ABN for more information